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Returns

You are entitled to return your order 15 days after receipt.You will be credited the full amount of the order including shipping charges. The product and the supplied accessories will be returned in their original condition and packaging to the supplier. To exercise this right, please contact us via service@samdam.be. If however we receive back the item with a shortage, we will contact you and a refund can be cancelled.

 

Exceptions for returns

a. For sealed products. When the seal is broken, these products cannot be returned.

b. Products that are created by the supplier in accordance with the consumer's specifications, equipped with a logo, picture or text.

c. That are clearly personal in nature.

d. Which are not returned because of their nature.

e. That decay or become obsolete quickly.

f. Whose price depends on financial fluctuations outside the supplier's control.